Please read our refund policy IN FULL before purchasing any programs, course offerings or products.
We stand behind our products and services, and your satisfaction with them is important to us.Yet, because of the extensive time, effort, preparation, and care that goes into creating and/or providing this product / service for you, and because of the digital nature of the product or service, we offer a limited refund policy as outlined below. Cancellation requests must be emailed to [email protected]. No other methods of communication will be accepted.
Programs, courses and offerings published by Kathryn Matthews may have different refund policies. It is up to the buyer to read ALL details about the refund policy for each product or service, andcancellation must be made in writing to [email protected]. Please allow up to 48 hours for a response. No other methods of communication will be accepted.
There are no refunds on promotional products or services, or for single Kathryn Matthews’ products, or for one-time Kathryn Matthews service offerings—unless otherwise published with the product promoted. We are unable to apply credits from any previous purchases you may have made toward a larger purchase. Unless otherwise provided by law, you understand and acknowledge all sales are final, and no refunds will be provided at any time.
It is the buyer’s responsibility to determine which products and/or programs are the right fitfor them prior to purchase according to the course/product description.
Your satisfaction is our number one priority, and we always welcome your feedback. It can be submitted to [email protected].